Eradicate conflict early + plan for the future.
Stress, staff turnover and exit costs are one of the key byproducts of conflict within the workplace. High performing staff can find themselves demotivated with decreasing levels of performance and productivity in addition to destroying an otherwise productive and positive workplace culture. Unresolved and unmanaged conflict can result in complaints, terminations and legal action.
Why work with us
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Step 1: Management Consultation
First step of the process is we undertake a consultation with management to understand the business needs and how the conflict is impacting the business.
Step 2: Staff Consultations
We work with the staff members involved to understand where the dispute arose, how it developed and how they see it being resolved.
Step 3: Mediation Conference
We will facilitate mediation sessions with individuals, teams and management to resolve conflict and to develop agreements moving forward.